Privacy Policy
Binder X LLC (“BinderX,” “we,” “us,” or “our”) respects your privacy and is committed to handling personal information responsibly and transparently. This Privacy Policy explains how BinderX collects, uses, discloses, retains, and protects personal information when you access or use the BinderX website, mobile application, and related services (collectively, the “Platform”). The Platform enables eligible users to create accounts, participate in randomized collectible Pulls, manage physical collectibles through the Binder, receive or accept Buyback Offers, request shipment, participate in eligible No Purchase Necessary (“NPN”) programs, and use other related services. By using the Platform, you acknowledge the practices described in this Privacy Policy.
1. SCOPE OF THIS PRIVACY POLICY
This Privacy Policy applies to personal information collected through:
- a. the BinderX website;
- b. the BinderX mobile application;
- c. BinderX user accounts;
- d. Pulls, Pools, transactions, and purchases;
- e. the Binder;
- f. Buyback Offers and related payments;
- g. shipping and fulfillment;
- h. NPN entries, promotions, and related programs;
- i. customer-support communications; and
- j. other interactions with BinderX that reference this Privacy Policy.
This Privacy Policy does not apply to independent third parties that maintain their own privacy policies.
2. PERSONAL INFORMATION WE COLLECT
The information BinderX collects depends on how you interact with the Platform and which features you use.
2.1. Account and Contact Information
When you create or maintain an account, we may collect information such as:
- a) name;
- b) email address;
- c) username or account identifier;
- d) login and authentication information;
- e) telephone number, where provided; and
- f) account preferences and settings.
BinderX handles account credentials using reasonable technical and organizational safeguards appropriate to the nature and sensitivity of the information.
2.2. Age, Identity, and Eligibility Information
Because certain BinderX features are subject to age, geographic, fraud-prevention, or legal restrictions, we may collect or verify:
- a) age or date-of-birth information;
- b) state or jurisdiction of residence;
- c) identity-verification information;
- d) geographic eligibility information; and
- e) other information reasonably necessary to confirm eligibility or comply with legal requirements.
Where reasonably necessary, identity verification may be performed by a third-party verification provider.
2.3. Transaction and Collectible Information
We may collect records concerning your use of BinderX services, including:
- a) Pulls and Pool participation;
- b) Collectibles allocated to your account;
- c) Binder contents and activity;
- d) purchase history;
- e) transaction amounts;
- f) Buyback Offers and acceptances;
- g) refunds, credits, and adjustments;
- h) shipping requests;
- i) promotional or NPN participation; and
- j) other transaction or fulfillment records.
2.4. Payment Information
Payments may be processed through independent payment processors. BinderX may receive information such as payment status, transaction identifiers, billing information, payment-method type, and limited payment-related information. Full payment-card information may be collected and processed directly by payment processors rather than stored by BinderX.
2.5. Shipping Information
When you request shipment of a Collectible, we may collect:
- a) recipient name;
- b) delivery address;
- c) telephone number where required for delivery;
- d) shipping instructions;
- e) carrier and tracking information; and
- f) delivery confirmation.
2.6. Device and Technical Information
When you access the Platform, BinderX and its service providers may automatically collect information such as:
- a) Internet Protocol (“IP”) address;
- b) browser type;
- c) device type;
- d) operating system;
- e) app version;
- f) device or application identifiers;
- g) login and access timestamps;
- h) crash and diagnostic information;
- i) security logs; and
- j) information concerning interactions with Platform features.
2.7. Location and Geographic Eligibility Information
BinderX may determine your general or approximate geographic location using information such as your IP address or account information for purposes including eligibility, fraud prevention, security, and legal compliance. If BinderX requests access to more precise device location information, it will do so only where reasonably necessary and subject to applicable device permissions and legal requirements.
2.8. Communications
If you contact BinderX, we may retain your communications and related information, including:
- a) emails;
- b) customer-support requests;
- c) complaints;
- d) transaction inquiries;
- e) dispute communications; and
- f) other correspondence.
2.9. Promotional and NPN Information
If you participate in an NPN program, sweepstakes, promotion, or other eligible program, BinderX may collect information required under the applicable Official Rules, including eligibility information, entry information, contact details, verification information, and fulfillment records.
3. HOW WE COLLECT PERSONAL INFORMATION
BinderX may collect personal information:
- a) directly from you;
- b) automatically when you use the Platform;
- c) from payment processors;
- d) from identity, age, fraud-prevention, or eligibility-verification providers;
- e) from shipping and fulfillment providers;
- f) through cookies, software development kits (“SDKs”), analytics tools, and similar technologies;
- g) through Apple, Google, or other app marketplace services where applicable;
- h) from advertising, analytics, attribution, and marketing platforms, which may include Meta, TikTok, Google, and similar providers, depending on the technologies and services used by BinderX; and
- i) from other service providers used to operate, analyze, market, and protect the Platform.
4. HOW WE USE PERSONAL INFORMATION
BinderX may use personal information to:
- a) create, authenticate, and manage user accounts;
- b) provide and operate Platform features;
- c) process Pulls and maintain accurate allocation records;
- d) record ownership of Collectibles;
- e) administer the Binder;
- f) provide and process Buyback Offers;
- g) process payments, refunds, credits, and related transactions;
- h) process shipping and fulfillment requests;
- i) administer NPN programs and promotions;
- j) confirm age, identity, geographic eligibility, or other eligibility requirements;
- k) prevent fraud, account abuse, chargeback abuse, unauthorized transactions, and security incidents;
- l) provide customer support;
- m) communicate transaction, account, Binder, shipping, Buyback, legal, and service information;
- n) maintain, troubleshoot, secure, analyze, and improve the Platform;
- o) use analytics, advertising, attribution, and measurement technologies to understand how Users interact with BinderX, measure advertising effectiveness, attribute visits, registrations, or transactions to advertising sources, and, where permitted by applicable law and
- p) enforce the BinderX Terms and Conditions and applicable Official Rules;
- q) maintain required business, accounting, tax, transaction, and compliance records;
- r) investigate disputes, claims, violations, or suspected unlawful activity;
- s) comply with applicable laws, court orders, regulatory requirements, or lawful government requests; and
- t) protect the rights, property, security, and interests of BinderX, its users, and others.
BinderX will not use personal information for materially different purposes without providing appropriate notice or obtaining consent where required by law.
5. HOW WE DISCLOSE PERSONAL INFORMATION
BinderX does not disclose personal information except as reasonably necessary for the purposes described in this Privacy Policy or as otherwise permitted by law.
5.1. Service Providers
We may disclose information to service providers that perform services on our behalf, including:
- a) payment processing;
- b) cloud hosting and data storage;
- c) website and application infrastructure;
- d) identity, age, eligibility, and fraud verification;
- e) security and fraud prevention;
- f) analytics and diagnostics;
- g) shipping, delivery, and fulfillment;
- h) customer-support systems; and
- i) communications and business operations.
BinderX requires service providers that receive personal information on its behalf to protect that information in accordance with applicable contractual and legal requirements and, where required by applicable app marketplace rules, to provide the same or an equivalent level of protection as described in this Privacy Policy.
5.2. Payment Processors
Information necessary to complete financial transactions may be disclosed to payment processors, banks, and other financial-service providers involved in processing the transaction.
5.3. Shipping and Fulfillment Providers
We may provide recipient names, addresses, contact information, and order information to carriers and fulfillment providers as reasonably necessary to ship Collectibles.
5.4. Legal and Compliance Disclosures
BinderX may disclose personal information where reasonably necessary to:
- a) comply with applicable law;
- b) respond to subpoenas, warrants, court orders, or lawful governmental requests;
- c) enforce our Terms and Official Rules;
- d) investigate suspected fraud, security incidents, or illegal conduct;
- e) establish, exercise, or defend legal claims; or
- f) protect the rights, safety, security, or property of BinderX, our users, or others.
5.5. Business Transactions
Personal information may be disclosed or transferred as part of a proposed or completed merger, financing, acquisition, reorganization, bankruptcy, sale of assets, or similar corporate transaction, subject to applicable law.
5.6. With Your Direction or Consent
We may disclose information when you direct us to do so or provide consent.
5.7. Advertising, Analytics, and Attribution Partners
BinderX may use third-party advertising, analytics, attribution, and measurement platforms, which may include Meta, TikTok, Google, and similar providers, to understand Platform usage, measure advertising effectiveness, attribute visits or transactions to advertising campaigns, and, where permitted, support interest-based advertising or retargeting. Depending on the services used and their configuration, BinderX may disclose or make available information such as device and browser information, IP address, device or advertising identifiers, Platform interactions, advertising or conversion events, and other information reasonably necessary for analytics, attribution, measurement, or advertising purposes. These third parties may process information in accordance with their own terms and privacy practices where they act independently from BinderX. BinderX will provide any disclosures, choices, or opt-out mechanisms required by applicable law.
6. COOKIES, SDKs, AND SIMILAR TECHNOLOGIES
BinderX may use cookies, SDKs, local storage, analytics technologies, and similar tools to:
- a) maintain user sessions;
- b) remember settings;
- c) authenticate accounts;
- d) prevent fraud and maintain security;
- e) understand Platform performance and usage;
- f) identify technical problems; and
- g) improve Platform functionality;
- h) measure advertising performance, attribution, and conversions; and
- i) support interest-based advertising or retargeting where permitted by applicable law and the User’s privacy choices.
Browser, device, and Platform settings may allow you to limit certain technologies. Disabling necessary cookies or technologies may affect the operation of certain Platform features. Where consent or an opt-out mechanism is required before using particular advertising, tracking, or device technologies, BinderX will provide the applicable notice, consent mechanism, privacy choice, or permission request required by law.
7. SALE, SHARING, TARGETED ADVERTISING AND PRIVACY CHOICES
BinderX does not sell personal information in exchange for monetary payment. BinderX may, however, use advertising, analytics, attribution, and measurement platforms, including services offered by Meta, TikTok, Google, and similar providers. Depending on the technologies used, their configuration, and applicable law, information disclosed or made available through these services may be considered a “sale,” “sharing,” disclosure for cross-context behavioral advertising, or processing for “targeted advertising,” even when BinderX does not receive money in exchange for the information. Such activities may include measuring advertising performance, determining whether an advertisement resulted in a visit, account registration, or transaction, creating or measuring advertising audiences, and providing or supporting interest-based advertising or retargeting. Where applicable law provides an opt-out right, eligible Users may opt out of the sale or sharing of personal information or the processing of personal information for targeted advertising through any “Your Privacy Choices,” “Do Not Sell or Share My Personal Information,” advertising-preference, or similar privacy-control mechanism that BinderX makes available through its website or Platform. Where required by applicable law, BinderX will also recognize and process qualifying universal opt-out preference signals, such as the Global Privacy Control (“GPC”), for the browser, device, or interaction through which the signal is received. Users may also adjust applicable device, browser, cookie, or advertising settings. These settings may limit certain tracking or advertising technologies but may not independently constitute a statutory opt-out request unless recognized as such under applicable law. BinderX will not unlawfully discriminate against a User for exercising an applicable privacy right.
8. DATA RETENTION
BinderX retains personal information only for as long as reasonably necessary for the purposes for which it was collected or as otherwise permitted or required by law.
Retention periods may depend on factors including:
- a) whether your account remains active;
- b) whether you own Collectibles stored in the Binder;
- c) outstanding transactions or shipping requests;
- d) tax, accounting, and financial recordkeeping requirements;
- e) fraud-prevention and security needs;
- f) dispute or chargeback history;
- g) legal claims or regulatory requirements;
- h) applicable statutes of limitation; and
- i) unclaimed-property or similar legal obligations.
When information is no longer reasonably required, BinderX may delete, anonymize, or securely dispose of it in accordance with applicable law and operational requirements.
9. ACCOUNT AND DATA DELETION
You may request deletion of your BinderX account and associated personal information through the account-deletion process made available within the Platform. BinderX will also provide an external method for requesting account deletion through the BinderX website, including through its privacy or account-management resources. You may also contact ADMIN@binder-x.com with questions concerning account deletion. BinderX will process account-deletion requests in accordance with applicable law and app marketplace requirements. Certain information may be retained where reasonably necessary or legally permitted for purposes including:
- a) completing outstanding transactions;
- b) protecting ownership rights in Collectibles held in the Binder;
- c) preventing fraud and abuse;
- d) complying with tax, accounting, financial, or regulatory obligations;
- e) resolving disputes;
- f) enforcing agreements;
- g) establishing or defending legal claims; or
- h) maintaining records that BinderX is legally required to retain.
Account deletion does not automatically extinguish ownership rights in a Collectible stored in the Binder. Outstanding property must be handled in accordance with the Terms and applicable law.
10. DATA SECURITY
BinderX uses reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, use, alteration, loss, or disclosure. These measures may include access controls, authentication, security monitoring, appropriate encryption, vendor-management procedures, and other safeguards appropriate to the nature of the information involved. No electronic transmission or storage method can be guaranteed to be completely secure. Accordingly, BinderX cannot guarantee absolute security. Users are responsible for maintaining the confidentiality of their account credentials and should promptly notify BinderX of suspected unauthorized access.
11. YOUR PRIVACY RIGHTS
Depending on your state of residence and whether an applicable privacy law applies to BinderX, you may have rights concerning your personal information.
These rights may include the right to:
- a) confirm whether BinderX processes your personal information;
- b) access or obtain information about personal information collected about you;
- c) request correction of inaccurate personal information;
- d) request deletion of personal information;
- e) obtain a portable copy of certain personal information;
- f) opt out of certain sales, sharing, targeted advertising, or profiling activities where applicable;
- g) limit certain uses or disclosures of sensitive personal information where applicable;
- h) withdraw consent where processing is based upon consent;
- i) appeal BinderX’s decision regarding a privacy request where required by law; and
- j) exercise privacy rights without unlawful discrimination.
These rights are subject to applicable exceptions and limitations.
12. HOW TO EXERCISE YOUR PRIVACY RIGHTS
To submit a privacy request, contact:
Email: ADMIN@binder-x.com
Website: www.binder-x.com
Please clearly identify the privacy right you wish to exercise and provide information reasonably necessary for BinderX to locate your account and verify the request. BinderX may need to verify your identity before fulfilling certain requests. BinderX will use personal information provided for verification only as reasonably necessary to process and authenticate the request. Where permitted by applicable law, an authorized agent may submit a request on your behalf. BinderX may require proof of authorization and may separately verify your identity. If applicable law provides a right to appeal a denied privacy request, you may submit an appeal using the same email address and identify the request as a “Privacy Appeal.” Requests to opt out of sale, sharing, or targeted advertising may also be submitted through any privacy-choice mechanism made available through the Platform or BinderX website, including any mechanism identified in Section 7.
13. CALIFORNIA PRIVACY NOTICE
If the California Consumer Privacy Act, as amended by the California Privacy Rights Act (“CCPA”), applies to BinderX and your information, California residents may have additional rights. The categories of information BinderX may collect are described in Section 2 and may include identifiers, customer records, commercial and transaction information, Internet or electronic activity information, approximate geographic information, and other information described in this Privacy Policy. The sources of this information are described in Section 3, the purposes for collection and use are described in Section 4, and the categories of recipients are described in Section 5.
Subject to applicable requirements and exceptions, California residents may have rights to:
- a) know or access personal information;
- b) request correction;
- c) request deletion;
- d) obtain information concerning categories of sources, purposes, and disclosures;
- e) opt out of the sale or sharing of personal information where applicable;
- f) limit certain uses of sensitive personal information where applicable; and
- g) receive equal service and pricing when exercising privacy rights.
BinderX does not discriminate against a consumer for exercising rights provided by applicable privacy law.
14. SENSITIVE PERSONAL INFORMATION
BinderX may process certain information that could be considered sensitive under applicable law, such as account credentials, identity-verification information, precise location if expressly enabled, or information used to verify eligibility. BinderX uses such information only as reasonably necessary for purposes such as:
- a) providing requested services;
- b) verifying identity, age, or eligibility;
- c) maintaining security;
- d) preventing fraud;
- e) complying with legal obligations; and
- f) protecting users and the Platform.
BinderX does not use sensitive personal information for the purpose of inferring characteristics about users except where expressly disclosed and permitted by law.
15. CHILDREN AND MINORS
BinderX is intended only for individuals who are at least eighteen (18) years old and have reached the age of majority required to use applicable Platform features. Individuals under eighteen (18) years of age may not create, maintain, or use a BinderX account or participate in BinderX services. BinderX does not knowingly collect personal information from individuals who are not eligible to use the Platform. If BinderX becomes aware that personal information has been collected from an individual under eighteen (18) in violation of these requirements, BinderX may take reasonable steps to delete or otherwise appropriately handle the information, subject to applicable law and legitimate record-retention requirements. If you believe an individual under eighteen (18) has provided personal information to BinderX, please contact ADMIN@binder-x.com.
16. THIRD-PARTY SERVICES AND LINKS
The Platform may interact with or contain links to third-party services, including payment providers, shipping carriers, grading companies, Apple, Google, or other third-party platforms. Those third parties may independently collect or process information under their own privacy policies and terms. BinderX is not responsible for the independent privacy practices of third parties that BinderX does not control.
17. APPLE AND GOOGLE PRIVACY DISCLOSURES
BinderX will provide privacy disclosures required by applicable app marketplaces, including Apple App Store privacy disclosures and Google Play Data Safety disclosures. Those disclosures are intended to reflect the data practices applicable to the mobile application and relevant third-party SDKs. If BinderX changes its data practices, it may update this Privacy Policy and applicable app marketplace disclosures accordingly.
18. CHANGES TO THIS PRIVACY POLICY
BinderX may update this Privacy Policy from time to time to reflect changes in:
- a) Platform features;
- b) data practices;
- c) service providers;
- d) applicable laws or regulations; or
- e) operational requirements.
The updated Privacy Policy will be made available through the Platform or BinderX website and will identify the updated effective date. Where required by law, BinderX will provide additional notice or obtain consent before materially changing how previously collected personal information is used.
19. CONTACT
If you have questions, concerns, complaints, or privacy requests concerning this Privacy Policy or BinderX’s handling of personal information, contact:
Binder X LLC
Email: ADMIN@binder-x.com
Website: www.binder-x.com